Computer Technology Services · Texas Hill Country
Tech help that actually shows up.
Fast, honest tech support for home users and small businesses across the Texas Hill Country. No jargon. No runaround. Just results.
What I do
Hands-on tech help, at your home or business.
PC & Mac Repair
Slow computer, won't boot, virus, hardware issues — I fix it.
Network & Wi-Fi
Home networks, routers, range extenders, and Wi-Fi coverage.
Internet Safety
Parental controls, security cameras, safe browsing, and protecting your family online.
Printer & Device Setup
Printers, smart TVs, phones, tablets — get everything talking.
Email & Cloud
Gmail, iCloud, Microsoft 365 setup and troubleshooting.
Small Business IT
Ongoing support, workstation setup, backups, basic infrastructure.
AI Tools & Setup
Help getting started with AI tools — locally or in the cloud. Private, practical, no hype.
Internet Privacy
VPNs, secure browsing, password managers, and keeping your data yours.
Gaming
Console setup, game libraries, controllers, online accounts, and troubleshooting.
Custom PCs
Component selection, builds, upgrades, and tuning for performance.
Home Theater & Audio
TV setup, surround sound, streaming devices, and getting everything to work together.
Simple, honest pricing
No surprise fees. No membership required.
About me
I'm Nick Sosa, a computer technician based in Center Point, TX. I've been working with technology my whole life — the kind of person people call when something breaks.
I started my own business because I believe tech support should be straightforward. You shouldn't need a membership, a contract, or an appointment three weeks out to get help with your computer.
I serve Kerr County and the surrounding Hill Country area. I show up when I say I will, I explain what I'm doing in plain English, and I don't charge you for problems I can't solve.
Outside of my passion for computer technology, I am a lover of music, animals and cooking. God and family are both major parts of my life. I've lived in Kerr County for a little over 15 years and I'm looking forward to staying in this wonderful community for a long time.
My personal tech projects include hi-fi stereo, Linux PC systems and working with new AI tools.
Get in touch
Describe what's going on and I'll get back to you same day.
Common questions
Straight answers before you call.
Do you work on Macs?
Yes. I work on both PCs and Macs — hardware, software, and everything in between.
How far do you travel?
I serve Kerr County and the surrounding Hill Country area — Kerrville, Center Point, Comfort, Ingram, Hunt, Fredericksburg, and nearby communities. Not sure if you're in range? Just ask.
What do you charge?
$25 travel fee for all on-site visits, plus $60 per hour of service. A typical one-hour job comes to $85 total. No membership, no hidden fees.
Do you charge if you can't fix the problem?
No. If I work on something and can't resolve it, I won't charge you for that time. I'll be upfront with you about what's possible before I start.
Can you help with phones and tablets?
For setup, configuration, email, apps, and connectivity — yes. For physical screen repairs and hardware fixes on phones, that's outside my scope.
Do you do remote support?
At this time we do not offer phone technical support.
How quickly can you come out?
I'll do my best to get to you same day or next day. Call or use the contact form and I'll get back to you within 24 hours to schedule.
What forms of payment do you accept?
Cash, check, Zelle, and major credit cards. Payment is due at time of service.
What AI tools do you recommend?
For most people, Claude and ChatGPT are the best starting points. Business users already in the Microsoft ecosystem will probably get the most out of Copilot.
Are computer people confusing to deal with?
Not here. I explain everything in plain English, I'll show you what I'm doing as I go, and I won't make you feel bad for not knowing — that's literally why I'm there.
Will you mess up my stuff?
I back up your data before touching anything and I'll walk you through what I'm doing before I do it. No surprises.
Do I have to leave you alone with my computer?
Not at all. Stay and watch, ask questions, or go about your day — whatever you're comfortable with.
Will you track mud through my house?
I bring shoe covers to every home visit. Your floors are safe.